Privacy Policy

Bizmersion respects the privacy of candidates, business owners and other users of its Platform.

This Privacy Policy explains what information Bizmersion may collect, why it may be collected, how it may be used, when it may be shared, how it may be protected and how users may contact Bizmersion regarding their information.

This Privacy Policy should be read together with the Bizmersion Terms & Conditions, Disclaimer and Refund & Cancellation Policy.

By using Bizmersion, you acknowledge that your information may be handled in accordance with this Privacy Policy and applicable law.

Bizmersion collects information reasonably necessary to provide, operate, secure and improve its services.

Additional identity, business, payment or verification documents may be requested where reasonably necessary for verification, compliance, fraud prevention, payment processing or other legitimate purposes.

Bizmersion does not intend to collect sensitive information merely because it is available. Information requested should have a reasonable connection to the service, security, verification, compliance or another legitimate purpose.

The information collected depends on how a person uses Bizmersion.

3.1 Candidate Information

A candidate may be asked to provide:

• full name;
• date of birth;
• gender;
• mobile number;
• email address;
• city or location;
• business or learning interests;
• skills;
• experience;
• profile information;
• login credentials or authentication information;
• connection information;
• payment information or payment references; and
• communications with Bizmersion.

Candidates must be at least 21 years old.

3.2 Business Information

A business or business owner may be asked to provide:

• owner/contact person's name;
• business name;
• business category;
• business location;
• mobile number;
• email address;
• business description;
• business activities;
• learning opportunity information;
• expected or negotiable stipend/salary information;
• working/learning arrangement information;
• account information;
• connection information;
• payment information or payment references; and
• communications with Bizmersion.

3.3 Additional Verification Information

Bizmersion may request additional information or documents when reasonably necessary for:

• identity verification;
• age verification;
• business verification;
• fraud prevention;
• security;
• compliance;
• payment processing;
• dispute resolution; or
• another legitimate purpose.

Aadhaar and PAN are not mandatory registration fields under the current MVP unless there is a specific legitimate reason to request them.

When users access the Platform, Bizmersion or its technical service providers may process information reasonably necessary to operate and secure the service, such as:

• IP address;
• browser/device information;
• login/session information;
• security logs;
• pages or functions accessed;
• error information; and
• other technical information generated through normal operation of the Platform.

The exact technical information collected may depend on the hosting, security and software configuration used by Bizmersion.

Bizmersion may use information to:

• create and manage user accounts;
• provide registration services;
• create candidate and business profiles;
• identify potential matches;
• facilitate introductions;
• provide contact or communication details after an eligible connection;
• communicate with users;
• process and record connection payments;
• maintain transaction records;
• verify information where necessary;
• prevent fraud and misuse;
• protect Platform security;
• investigate complaints;
• enforce the Terms;
• improve Platform functionality;
• understand how the service is used;
• maintain appropriate business records;
• comply with applicable legal obligations; and
• protect the rights, property and safety of Bizmersion, users and others.

Bizmersion uses profile and opportunity information to facilitate potential connections.

The information considered may include business category, location, interests, skills, experience, learning objectives and other information supplied by users.

A match or introduction does not constitute an endorsement, guarantee or certification by Bizmersion.

Bizmersion may share relevant information about a candidate with a business, or about a business with a candidate, when reasonably necessary to facilitate an agreed connection.

The information shared may include contact or profile information necessary for communication.

The specific communication method may change as Bizmersion's Platform develops.

Bizmersion will seek to limit the information shared to what is reasonably necessary for the relevant service.

Bizmersion may use third-party service providers for functions such as:

• website hosting;
• database storage;
• cloud infrastructure;
• security;
• communication;
• email;
• SMS;
• WhatsApp-related services;
• analytics;
• technical support;
• payment processing; and
• other services necessary to operate the Platform.

These providers may process information on behalf of Bizmersion to the extent reasonably necessary for their services and subject to applicable contractual, technical and legal safeguards.

Online payments are not part of the current MVP connection-payment process.

If Bizmersion later introduces online registration fees, subscriptions or other online payments, it may use payment providers such as Cashfree or PhonePe Business.

Relevant payment information may be processed by those providers in accordance with their own terms and privacy policies and applicable law.

Bizmersion may disclose information where reasonably necessary to:

• comply with applicable law or a lawful request;
• respond to legal process;
• prevent or investigate fraud;
• investigate security incidents;
• protect the safety of users or others;
• protect Bizmersion's legal rights or property; or
• investigate serious misuse of the Platform.

Bizmersion may communicate with users by:

• telephone;
• WhatsApp;
• email;
• SMS; and
• other appropriate communication methods.

Service-related communications may concern registration, connections, payments, support, security, account matters, feedback and important policy updates.

Promotional communications will be handled in accordance with applicable consent and opt-out requirements.

Bizmersion may use essential cookies, local storage and similar technologies required for:

• login;
• session management;
• security;
• user preferences; and
• basic website functionality.

Bizmersion may introduce analytics or marketing technologies in the future.

Bizmersion will not claim to use a particular analytics or advertising technology unless it is actually implemented.

Where applicable, users will be provided with appropriate information and choices concerning non-essential technologies.

Bizmersion takes reasonable technical and organisational measures intended to protect personal information against:

• unauthorised access;
• misuse;
• loss;
• alteration;
• unauthorised disclosure; and
• other reasonably foreseeable security risks.

However, no internet transmission, computer system or storage system can be guaranteed to be completely secure.

Users are also responsible for protecting their account credentials and notifying Bizmersion if they suspect unauthorised access.

Bizmersion may retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Certain information may need to be retained after an account is closed for:

• legal compliance;
• accounting;
• transaction records;
• fraud prevention;
• security;
• dispute resolution;
• enforcement of agreements; or
• other legitimate business purposes.

Bizmersion does not promise a single fixed deletion period for all information because different types of records may have different retention requirements.

Where information is no longer reasonably required and no legal or legitimate retention reason applies, Bizmersion may delete or anonymise it.

Users may contact Bizmersion to request correction or deletion of personal information, subject to applicable law and legitimate retention requirements.

A request may need to include sufficient information to identify the relevant account or information.

Requests should be sent to:

support@bizmersion.in

Bizmersion may need to retain information where required by law or reasonably necessary for legitimate security, accounting, dispute-resolution or fraud-prevention purposes.

Bizmersion's candidate service is intended for persons aged 21 years and above.

Bizmersion does not intentionally invite persons below 21 to register as candidates.

If Bizmersion becomes aware that a person below the applicable minimum age has provided information in violation of the Platform requirements, it may take appropriate steps to restrict or remove the account and information, subject to applicable law.

Users are responsible for the accuracy and completeness of information they provide.

Bizmersion may request corrections or additional information where reasonably necessary.

Users should notify Bizmersion if important account or profile information changes.

Users may submit profile descriptions, business information, photographs, opportunity descriptions and other materials.

Users retain ownership of their submitted content, subject to the limited rights necessary for Bizmersion to operate the service.

By submitting information, users permit Bizmersion to store, display, process and use it as reasonably necessary to provide matching, introductions, communication, security and other Platform functions.

Users must not submit content that:

• they do not have the right to submit;
• is fraudulent or misleading;
• infringes another person's rights;
• contains unlawful material; or
• violates the Bizmersion Terms.

Bizmersion may provide links to third-party websites or services.

Bizmersion does not control the privacy practices of those third parties.

Users should review the privacy policies of third-party websites before providing information to them.

Bizmersion may update this Privacy Policy from time to time to reflect:

• changes in services;
• new features;
• changes in technology;
• changes in legal requirements; or
• changes in data-handling practices.

The latest version will be published on the Bizmersion website with an effective or updated date.

Material changes may be communicated through the website, email, WhatsApp or another appropriate method where reasonably necessary.

For privacy questions, correction requests, deletion requests or concerns about personal information:

Bizmersion

59/3, J.N. Road, Vadapalani, Chennai, Tamil Nadu – 600026

Email: support@bizmersion.in

Phone / WhatsApp: 9551462024